Contact Us
Got a question about a review, spotted something that needs updating, or want to suggest a brand for us to look at? This page explains how to reach the team behind Non GamStop Casinos and what kind of messages we can actually help with.
The Best Way to Reach Us
Email is the most reliable route. Write to us at [email protected] and a real member of the team will read your message – we do not run this through automated ticketing. Add a short line on what your query relates to (a specific review, a payment method, a bonus term, or a general question) so we can point it at the right person straight away.
We aim to reply within a couple of working days. During busier periods, particularly around new casino launches, it can take a little longer, but every message gets a response.
What We Can Help With
- Questions about our rankings – if you want to know why a brand sits where it does, or how we weigh welcome offers against payment speed and game range, we are happy to explain our reasoning in more detail than the page allows.
- Corrections and accuracy checks – bonus terms, wagering requirements and licensing details change. If something on the site looks out of date, tell us and we will review it.
- Site suggestions – if there is a topic around slots not on GamStop, payment methods, or new casino sites you would like us to cover, we take reader suggestions seriously when planning future content.
- General questions about GamStop and self-exclusion – we can point you to the right part of the site, including our guide to trusted non GamStop casinos, but we are not a support service and cannot advise on your personal exclusion status.
What We Cannot Do
We are an independent comparison site, not a casino operator, a payment processor or a regulator. That means we cannot:
- Process deposits, withdrawals or account queries for any brand listed here – those go through the operator’s own support team directly.
- Remove or reverse a GamStop self-exclusion – that request has to go through GamStop itself, or through the casino’s own account settings if you registered directly.
- Offer financial, legal or personal advice. If gambling is affecting you or someone close to you, please read our Responsible Gambling page and reach out to a dedicated support organisation rather than relying on a comparison site.
A Note on How We Work
Some of the casinos featured on Non GamStop Casinos pay us commission if a reader signs up through our links. This never decides where a brand sits in our tables – our ranking is based on our own research into offers, game selection, payment options and licensing, not on who pays the most. If you have a question about how a particular listing was assessed, that is exactly the kind of message we want to see.
Before You Write In
A few quick checks can save you a reply cycle:
- Check whether your question is already answered on the relevant review or on our main non GamStop casino guide – offer terms, spin counts and minimum deposits are usually listed there.
- If you are asking about a specific bonus, mention the casino name and the offer you saw, since operators can update terms without notice.
- If you are 18 or under, please note none of the content on this site is intended for you, and we cannot correspond with under-18s about casino products.
We read everything that comes in, and we would rather hear from you than let an error sit uncorrected. Thanks for taking the time to get in touch.